PARTNERLINK

PartnerLink – In-depth Diagnosis

This is an appraisal process of one or more key business relationships which will direct you to specific root causes such as communication breakdowns and process problems. It will also highlight sources of good practice. It provides recommendations that allow the teams to remove partnership irritants, rectify problems and stimulate continuous improvement. It will allow the partners to reap process and cost reduction benefits, increase joint innovation, and enable them to seize new market opportunities together. It can also be used to rescue troubled, commercially important partnerships.

What is the PartnerLink Appraisal?

• A powerful performance assessment and diagnostics service for self-assessment, key customer/supplier or multi-party alliance relationships

• A focused, management-friendly output that recommends both strategic and tactical pointers for change

• A structured inquiry process based upon online surveys of the knowledgeable staff from each of the organisations within the relationship

• Analysis that uses the latest scientific thinking on collaborative business relationships and is able to make sense of complex situations

• The results are discussed and verified by all partners in a facilitated workshop

• The outcome is agreed practical, prioritised action plans that can be immediately used to kick-start change programmes

• It has been tried and tested in Public and Commercial organisations in both internal and external relationships.

When is the PartnerLink Appraisal used?

• As an integral part of your Enterprise Relationship Management processes and activities

• To assess the Readiness of the organisation to collaborate

• To resuscitate a troubled relationship and kick-start a change programme

• As an ongoing, regular performance review

• As a means of improving teamwork

• As an efficient way of managing a Portfolio of key contracts or Alliance multi-party relationships

• As a part of re-negotiation of contracts especially evaluating in-house bids, assessing facilities management and outsourcing arrangements

• To demonstrate collaborative performance to a stakeholder

What does the PartnerLink Appraisal achieve?

• It exposes in detail the strengths and weaknesses, areas of inefficiency and where wastage may be occurring enabling managers to focus on business improvement in the functions and processes within and between both partner organizations.

• Provides metrics for measuring and setting performance targets

• It improves transparency by transforming perceptions of the way that the partners view each other thus, promoting understanding and trust

• Substantial bottom line and market benefits