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The Case for Professional Relationship Management – Making collaborative performance certain

Are you still relying on Time, Cost and Quality to manage your important business relationships?

Are you really satisfied with their performance?

At least 50% of alliances fail in the first year and 80% don’t produce the anticipated benefits. There is another way. We are relationship management experts with a proven track-record. Our PartnerLink services show organisations how to attain collaborative effectiveness and guarantee substantial increases in bottom-line returns, both now and on-going.

SCCI’s services compliment Enterprise Relationship Management. They provide an agreed set of joint performance criteria which will feed into management processes to ensure optimum relationship efficiency and value capture. These will cover the main drivers of innovation, investment, communication, operations and value and, will ensure that the partners focus on the same factors both within their own organisations and across the partnership.

The PartnerLink Service is designed to operate in a variety of situations. These are outlined below. More detail is available by clicking the links:

PartnerLink

PartnerLink– a robust tool used to gauge collaborative performance, to regularly monitor progress and to provide a strategic overview of a portfolio of relationships. It delivers sufficiently detailed analysis and recommendations to allow a change programme to be initiated or supported. It can also be used in these circumstances:

• Readiness

Readiness – ‘partnering potential’ used to improve internal partnering capability and thus prepare organisations for collaborating

• Portfolio

Portfolio – ‘strategic overview’ used to discover where good and poor practices are situated in your key relationships and allow them to be managed

• Alliance

Alliance – ‘multi-party teamwork’ uses the PartnerLink tool to measure the performance and diagnose the issues within an alliance or consortium including supply chains