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The majority of organisations use Key Account Management (customer-oriented) or Supplier Development (supplier-oriented) approaches. However, those that simply attempt to improve the contractual relationship will never achieve their full potential value because, the focus and implementation is usually one-sided and enforces the culture of advantage to one, rather than benefits to all

SCCI is greatly concerned that traditional customer-supplier management approaches that concentrate only on Time, Cost and Quality deny companies the benefits of leveraging the wider opportunities of collaborative relationships

SCCI will support you in overcoming these shortcomings using its empirical and objective-based management techniques with proven bottom-line results

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At the core of our offering is the care to ensure that all parties accept objective, joint performance measurement across key relationship indicators. You and your business partners will gain:

metrics for benchmarking, driving performance improvements and corporate governance
diagnostics to generate detailed change programmes and continuous improvement
insight into the relationship dynamics that once addressed, will result in mutual improvements to the way customers and suppliers interact
our management 'know-how' that will provide a definite edge over competitors

We substantially reduced the inventory we hold on their behalf, at this stage this is worth £90K per annum. The opportunity has been opened for more to come

MD, Paragon plc