increasing the commercial value of

                                    your business relationships

PartnerLink Partnership - In-depth Diagnosis

What is the PartnerLink Partnership Appraisal?

• A powerful performance assessment and diagnostics service for key customer/supplier or multi-party alliance relationships

• A focused, management-friendly report that recommends both strategic and tactical pointers for change

• A structured inquiry process based upon on-line surveys and telephone interviews of the knowledgeable staff from each of the organisations within the relationship

• Analysis that uses the latest scientific thinking on collaborative business relationships and is able to make sense of complex situations

What does the PartnerLink Partnership Appraisal achieve?

• Exposes in detail the good areas, the poor areas, the inefficiencies and where wastage may be occurring

• Provides metrics for measuring, benchmarking and setting performance targets

• Due to the joint/multi-party nature of the survey, the result is greater mutual understanding, stronger commitment and joint focus on practical improvement initiatives

When is the PartnerLink Partnership Appraisal used?

• As the precursor to an in-depth review and improvement programme

• To kick start a change programme

• As a benchmarking exercise

• As an ongoing, regular performance review

• As a means of improving teamwork

• To demonstrate collaborative performance to a stakeholder

The current contract work is almost completed. We should now consider what we can do in the future to capitalise on our learning to work together

Project Director, Halcrow